Specialized Healthcare Virtual Assistants

US-trained medical VAs for EHR management, patient scheduling, and revenue cycle support at 50% less than in-house costs.

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Trusted by 200+ healthcare providers nationwide

Comprehensive Healthcare Support

HIPAA-compliant virtual assistants trained in all aspects of medical practice administration

EHR/EMR Management

Expert handling of electronic health records to maintain accuracy and compliance

Data integrity assurance (99.9% accuracy)
Specialty-specific template customization
Reporting automation for quality measures
System troubleshooting across platforms
Audit preparation and compliance

Medical Billing & RCM

End-to-end revenue cycle management to maximize your reimbursements

Claims submission and tracking
Denial management and appeals
Payment posting and reconciliation
AR follow-up and collections
Credentialing support

Practice Operations

Streamlined administrative support for smoother practice workflows

Patient scheduling and reminders
Insurance verification
Prior authorization support
Referral coordination
Medical transcription

Certified in All Major EHR Platforms

Our virtual assistants are trained and experienced in all leading healthcare systems

Epic EHR

Certified specialists with 3+ years average experience

Cerner

PowerChart and Millennium specialists

NextGen

Ambulatory and inpatient EHR experts

Athenahealth

Revenue cycle and clinical workflows

Allscripts

Professional and Enterprise EHR

Don't see your EHR system listed? We likely support it!

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Why Healthcare Practices Choose Us

The advantages of partnering with Optiva Edge for your virtual staffing needs

HIPAA Compliant

Secure systems and signed BAAs to ensure complete patient data protection

Onshore support team

Native English speakers who understand US healthcare workflows

Cost Effective

Save 50-70% compared to hiring in-house staff with no benefits overhead

Flexible Staffing

Scale up or down based on your practice's changing needs