What Our Clients Say
Don't just take our word for it. Here's what our clients have to say about their experience with Optiva Edge Solutions.
Optiva Edge transformed our medical practice. Their virtual assistants handle our patient scheduling and billing with 99% accuracy, allowing us to focus on patient care. We've reduced administrative costs by 40% while improving patient satisfaction scores.
Since partnering with Optivs Edge, our claim denial rates dropped from 18% to just 5% within. Their RCM virtual assistants are meticulous with coding and follow-ups, ensuring we get paid faster. Our revenue increased by 25% without adding internal staff.
Our billing department was drowning in backlogs until we onboarded Optiva Edge's virtual coders. Their expertise in ICD-11 and CPT coding reduced errors by 90%, and our days in A/R decreased from 65 to 28. They’re now an extension of our team!
The 24/7 virtual assistants from Optiva Edge streamlined our appointment scheduling, reducing no-shows by 35% with automated reminders. Patients love the prompt responses, and our front desk staff can now focus on in-person care. A game-changer!
Outsourcing claims processing to Optiva Edge was the best decision we made. Their team resolves payer rejections in real-time, and our clean claim rate is now 98%. They’ve saved us in denied claims recovery costs.
Our physicians were spending 2+ hours daily on EHR documentation. With Optiva Edge’s virtual scribes, charting is done in real-time, cutting chart completion time by 75%. Our providers are happier, and patient visits feel more personal.
